A freelancer has to follow various strategies to develop his business, client follow-up being one of them. Many find this follow-up too complicated. They think that if they follow up, the client will feel resentful and not want to continue working with them.
But this is not the case. By following a few tricks, client follow-up is exciting, so it is possible to grow a freelancing business. In today’s article, I will tell you how freelancers can follow up with clients most effectively.
At the beginning of the article, what client follow-up should be mentioned? Client follow-up is re-texting clients who have been texted or serviced once before. Freelancers follow up with clients to work with new clients, receive payment from a client, or learn about the quality of their services.
Now let’s talk about how the client can follow up. Confidence and positivity are the most important thing when a freelancer goes to follow up with clients. Always remember, if you don’t have confidence in yourself and negativity grows in your mind before work, work speed and motivation decrease. As a result, the chances of success in whatever you do are greatly reduced.
For this reason, before starting the work of client follow-up, grow confidence in yourself. Also, stay positive. Try to believe that when following up with clients, don’t bother them because you can do it right.
Don’t let any negative thoughts enter you.If you stay positive like this, you will get two benefits. That is, the client can follow up properly, and if there is a mistake while doing this, accept it and try again.
It is very important to remind the client of this. Do you know why? Because usually, a client receives many texts from freelancers every day. Why only freelancers? They must receive emails, texts, phone calls etc., from many other people daily. Besides, he is busy with his own professional life and personal life. That’s why a follow-up text from a freelancer can be missed. But it’s not the client’s fault. In that case, if he is tested again, the chances of getting a reply increase.
It happens that clients are often texted but are not interested in responding to that text. But freelancers need to realize that and keep on texting again and again.
This reminder text plays an effective role in avoiding this mistake. Because when the client doesn’t reply after texting the reminder, it can be assumed that he is no longer interested in replying.
It is then possible to communicate with other clients without wasting time texting that client. Hopefully, now you understand how useful texting like this can be.
Now the question is, how long can this reminder text be sent without a reply from the client? I would suggest that if a client doesn’t hear back within five to seven days of testing, to text them again.
In this case, tone the text like you shared an idea with the client a few days ago, and you’re sending a follow-up text to see if he’s interested in discussing that idea. If the client has not replied to your text earlier due to their busy schedule, the chances of replying after receiving this follow-up text will increase significantly.
If you can text clients like this, you will get more opportunities to work with clients. This will also increase the earning generation. Besides, networking opportunities will be created with many new people.
Another strategy for proper client follow-up is to follow up at the right time. Every job, big or small, has its right time. The same goes for client follow-up. So if you don’t follow up at the right time, all your efforts will likely go in vain.
But how do you know when it’s the right time? In this case, you can make a spreadsheet where you have communicated with a client when you have provided service, from whom you have to receive payment, etc. If you make a spreadsheet like this, you can easily understand who needs to follow up and when.
Client follow-up from there must have ideas on how to communicate with a client to be successful. For example, one should know which clients respond quickly and which respond relatively late.
This will help you understand how often you need to follow up. One follow-up is enough for a client who replies quickly. But if one needs to respond quickly due to being busy, one must follow up three to four times to get a response from him.
Also, when sending follow-up texts to clients, clearly mention when and for what purpose you texted them. That is, keep your intention behind texting clear. For example, if you text a client to receive payment and they don’t reply to the text, be sure to mention the payment when following up.
If you mention your purpose in this way, clients will understand how important it is to respond to them. By doing this, you will be able to get a reply from them in much less time.
At the end of writing, I want to tell everyone that many people are restless for fear that they will not be successful while doing client follow-up. Their fear is exacerbated when the client does not respond after follow-up.
I would say don’t be afraid and always think that getting a reply from a client will create new opportunities to work with them and generate earnings. So continue following up for fear of never being successful.